Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will appear. It comprises detailed information about all the operations that you can carry out on the given page. Each context menu opens on the very same page so that you can swiftly return to your work.
Video Tutorials
We have an extensive selection of instructional video clips clarifying how to work with our Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the answer you searching for, take a gaze at our comprehensive FAQ database, which contains questions asked by actual customers and provides real solutions. We periodically update our Frequently Asked Questions database with new questions & answers so as to encompass all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't find the solution you need in the FAQ section either, you can touch base with our excellent team of customer support engineers available 24/7 and ready to help you with any query. Each support ticket you open will be replied to in less than 60 minutes (the average support ticket response time is approximately 20 minutes), so you will never have to wait a long time to get your question answered.